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Personal Assistant to CEO

Description de l’emploi

Role purpose

  • Provide high quality support to the office administration, diary management, travel arrangements, stakeholders management, finance administration and reporting of the Chief Executive Officer in such a way that enhances the efficiency, reputation and credibility of the office of the CEO

Key activities

Office Administration

  • Ensure that all meetings are correctly booked, agendas are distributed, anticipation on critical meetings and information shared to the relevant persons.
  • Ensure screening of all telephone calls, filling for hard and electronic, confidentiality of documentation and all information.
  • Ensure visibility of people (Suppliers, Partners etc.) who wish to meet with the CEO.
  • Ensure incoming mails are handled on time and submitted to the relevant department following 24h SLA and treated.

Diary Management & Travel Arrangement

  • Ensure that all meetings and events are 100% accurately managed in the CEO diary on a daily basis and the meeting organized (DRC or overseas) are checked and confirmed timely. Closely work and coordinate with Chief of staff on monthly meetings.
  • Ensure CEO travels’ are managed, checked and properly organized (Flight ticket, hotel booking, protocol, transport overseas).

Stakeholder Management

Assist the CEO in building value on relationships with:

  • Internal Stakeholders (Executive Team and employees in general)
  • External VIP Stakeholders (Government officials) o Vodacom & Vodafone Group (Total alignment in Communication, Follow up & overall Logistics)
  • Others Suppliers and Business Partners (This has to be achieved through).
  • Ensure total alignment in Communication, Follow up and overall Logistics on Vodacom Group Management/ Vodafone staff.
  • Ensure MSIDN of Key External VIP Stakeholders are properly managed (services, invoices submission, payment done etc.).

CEO office Support
Ensure productive, peaceful and worry-free environment on all admin issues at the CEO office:

  • Management of staff at CEO’s office
  • Management of all stationaries, refreshments, miscellaneous basic items such as IT equipment and maintenance of the office.

Finance Administration

  • Ensure that all financial transactions are handled effectively and completed in time according to the Company’s Delegation of Authority.
  • Ensure budget in MD’s office is properly managed and monitored.
  • Ensure that reconciliation of all advances is done on reasonable time and no outstanding amount is due to the company.


  • Ensure that all Executives submit their respective Operational Report on time as agreed timelines with the Chief Executive Officer (work in synergy with Chief of Staff)

Competency / Performance Drivers

  • High planning skills and pro activeness
  • High attention to details and quality conscious
  • Execution skills, independent worker with little supervision and willing to work long hours
  • Problem solving, research and creative spirit.
  • Reliable
  • Good communication skills and Interpersonal skills
  • Punctual and flexible

Technical / Professional Expertise

  • Very good Computer skills and literacy – Word, Excel, PowerPoint, e-mail , Internet
  • Must be proficient in English and French
  • Report writing skills and excellent diction

Qualifications and experience

  • Minimum Bachelor Degree in Administration or related field.
  • Minimum 5 years progressive experience as a PA at Executive. Experience in managing budget is a plus.

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