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Innovation Specialist (U-Report), P3, TA, Kinshasa, DRC, 364 days 64 vues


Job no: 557259
Contract type: Temporary Appointment
Level: P-3
Location: Democratic Republic of Congo
Categories: Innovation, Social and Behavior Change

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, A voice

The 2020-2024 country programme aims to demonstrate the impact, value and affordability of investing in long-lasting institutional and community-based systems and policies in favour of children’s survival, growth and development in the Democratic Republic of Congo.  At the core of UNICEF’s results will be the strengthening of national and sub-national capacities and systems to address geographic inequalities, and gender, and scale-up replicable models of multi-sectoral intervention packages in selected health zones. The programme results are articulated around Health, Nutrition, WASH, Education and learning, Child Protection, and Social inclusion and Resilience Humanitarian action, early childhood development and adolescents are mainstreamed into the programme outputs.

How can you make a difference?

The Innovation Specialist is responsible to lead the UNICEF DRC SMS and Digital Strategy. He or she will be responsible for identifying opportunities to use existing and new data collection systems to strengthen the country projects and programmes involving citizens and/or youth as beneficiaries. The Innovation Specialist acts to build capacity in both the country office across all sections, partners and government stakeholders inclusive of all levels within the hierarchy.

Under the supervision of the Chief of Communication for Development and Social Behavior Change, the SBC Specialist is responsible for initiating and coordinating ongoing and innovation projects for UNICEF Democratic Rep. of Congo (DRC) and partners, and for providing ongoing technical support to each programme team in the design and implementation of their respective Innovation flagship initiative(s) including U-Report and young bloggers.

Key functions, accountabilities and related duties or tasks include:

1.            Citizen Engagement, Participation & Feedback (U-Report)

•             Work closely with Sections, Operations and field offices to infuse real-time data into strengthening programmes and to support awareness, behaviour change and mobilization efforts to support specific community activities.

•             Build, manage and optimize a scale strategy to ensure U-Report is as accessible to young people across the DRC.

2.            Real-Time Monitoring (RTM) & Information Systems

•             Act as the country office focal point for collaboration with Programme Division across all new and existing initiatives. Support programme sections in gathering and refining requirements for deployment of RapidPro-based solutions.

•             Manage and maintain existing partnerships with key vendors such as the aggregator and RapidPro hosting companies. Support programme sections and partners in deployment and ongoing management of new products

3.            Nontraditional Partnerships

•             Under the guidance of the Chief of SBC, work closely with the programme sections and operations, to identify set of priority research questions and develop a research plan around Innovation in UNICEF research for DRC, with links to the programme-level innovation inception and design processes in place.

4.            Learning Coordination and Convening

•             Ensure effective sharing and generation of knowledge around Innovations within UNICEF and develop knowledge products in support of this.

Download File P3 TA SBC Specialist Innovation.docx

To qualify as an advocate for every child you will have…

  • An advanced university degree in Communications, Marketing, Digital Engagement, Business management, Youth Engagement, IT or any other relevant technical field.
  • A minimum of five years of professional experience in Communications, Digital Engagement, Youth engagement, information technology management and business operations in a large international organization and/or corporation is required.
  • Experience running U-Report in a country office is a strong an asset.
  • Experience in a UN organization is an asset.
  • Experience with a high-level communications campaign across multiple mediums, with national brand recognition is considered as strong asset;
  • Experience giving user-based feedback to the development of software applications is an advantage;
  • Previous experience working in developing countries especially in Africa or Asia and with development actors: donors, UN agencies, civil society, government ministries;
  • Experience in managing internal and external partnerships, including international organizations.
  • Good knowledge of current trends in youth participation and new media, as well as a good understanding of development issues, world affairs and current events.
  • Knowledge and proven experience using of using Rapid Pro and U-Report plateforms.
  • Developing country work experience and/or familiarity with emergency is considered an asset.
  • Fluency in French and English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter:

UNICEF competencies required for this post are…

(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others, (8) Nurtures, leads and manages people.

During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


This position has been assessed as an elevated risk role for Child Safeguarding purposes as it is either: a role with direct contact with children, works directly with child, is a safeguarding response role or has been assessed as an elevated risk role for child safeguarding. Additional vetting and assessment for elevated risk roles in child safeguarding (potentially including additional criminal background checks) applies.

UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

Advertised: 17 Nov 2022 W. Central Africa Standard Time
Deadline: 01 Dec 2022 W. Central Africa Standard Time

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