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Customs Clearance Manager

Position : Customs Clearance Manager

Work arrangement:

An experienced and skilled Customs Clearance Manager will assist with the management of customs and corporate compliance across the entire company regarding Import/Export, ensuring that all processes are correctly.

The Customs Clearance Manager will assist also company customers with the clearance Import/export process, ensuring to offer area expertise advice in order to assist with the guarantee and smooth progression.

Responsible for daily executing Import/Export operations in the Congo DRC, including trouble-shooting and root cause analysis for all kind issues impacting the efficient related especially to customs.

Jobs Descriptions:

  • Ensure the compliance and relations levels for all customs and government agency.
  • Manage customer for shipment status, and maintain a cordial relationship to build future business.
  • Build effective customs and customer relationships.
  • Executing all tasks as per requirement of the operations department.
  • Maintain registers and reports for Import and Export Operations.
  • Coordinate with internationals transporters, Shipper & Consignee for effective deliveries and handover.
  • Communicate and correspond with customer and suppliers.
  • Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery orders, clearance and delivery of shipments.
  • Handle Corporate customers and Accounts.
  • Manage Pre-shipment inspection (PSI) process and maintain all relationships with related as banks , SEGUS and BIVAC…
  • Ensure that all internal/external audits are complain with regulation and rules.
  • Monitor all department KPI related to customs clearance.
  • Ensure all company and customer authorizations are valid and kept up to date.



  • Excellent and solid Knowledge of Congo DRC customs clearance Import/Export laws and regulations.
  • 6-5 years of experience working in customs clearance domain.
  • Strong negotiation skills.
  • Open minded
  • Knowledge of Microsoft Office/Excel.
  • Good English/French – Communication & Correspondence.
  • Better to know ICT product.


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