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Technical Assistant


Technical Assistant

On-site: Lubumbashi, Haut-Katanga, Congo, The Democratic Republic Congo, Full time



VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care. This includes making sure products are available when and where they are needed and primary health care services are delivered to the most underreached. Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 79 million people in Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.


VillageReach is seeking an experienced Technical Assistant to support the implementation of immunization intensification strategy in order to stop CVPDV1 transmission in Haut-Katanga province. He/she will work closely with the Provincial team, and the technical groups involved in the implementation of activities. He/she will work seamlessly with local partners to provide quality technical assistance in river strategy, immunization supply chain; data collection and analysis.


Essential Responsibilities include the following; other duties, responsibilities, and activities may change or be assigned at any time:
Coordinate and oversea the work of VillageReach provincial staff and consultants in Haut-Katanga

Coach and mentor consultants and immunization special teams in river strategy
Lead immunization intensification:

  • Coordinate monthly provincial coordination meetings with all stakeholders
  • Coordinate weekly performance review meetings with all stakeholders in each targeted Health District
  • Coordinate monthly monitoring in the targeted health areas
  • Organize monthly visit of the two MCA to the field to support the river activities
  • Organize quarterly visit of the Provincial Health Director (CD) to communities and health facilities to support the river activities
  • Coordinate midterm review of the activities with all 15 targeted health districts
  • Provide technical assistance in the organization of vaccination sessions using tailored strategies for populations living in hard-to-reach areas
  • Coordinate monthly local supervision missions of special vaccination activities by members of the health district management team
  • Coordinate quarterly supervision of river vaccination activities in each targeted health district by the EPI branch
  • Organize direct distribution of vaccines and other EPI inputs.
  • The collection of essential logistics data from the various direct distributions in databases per health districts and per provinces for the development of dashboards.
  • Sharing feedback from the analysis of dashboards of vaccine distribution data and other immunization inputs to all stakeholders in the supply chain.
  • Co-develop corrective measures in the supply chain after analysis of the related data (replenishment, adjustment, etc.).
  • Collaborate with other partners in the identification and recovery of zero-dose and under-vaccinated children
  • Collaborate with other technical partners and local organizations for demand generation for vaccination
  • Monitor the status of Mashako Plan implementation, identify constraints and opportunities, and submit strategies to address constraints and other challenges.
  • Ensure the follow-up of the realization of monthly inventories at the level of the storage sites during EPI supervision and the encoding of the data in Excel bases at the health district level.
  • Ensure the follow-up of the transmission of the bases of the monthly inventories of the Health Districts’ storage sites at their respective EPI Antennas to support the preparation of the next vaccines allocations based on evidence
  • Follow-up on orders for vaccines and other vaccination inputs sent by the EPI Antennas to the EPI Logistics Division
  • Build and strengthen collaboration with DPS, EPI Antenna, Health Districts and other local partners.
  • Perform other tasks as needed


The following competencies reflect what is expected of all VillageReach employees;
including examples of how one might demonstrate each of these competencies in one’s

Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization

Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed

Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach

Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach

Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Education & Experience Required

  • Must have a degree in public health, supply chain, health products or other relevant fields.
  • Must have 5 years of experience in the field of supply chain management or vaccines or other products with experience working with international NGOs.


Other Qualifications:

  • Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
  • Demonstrated understanding of challenges with working in rural, underserved and lowincome context; experience living in and/or working in a low-income country a plus.
  • Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast paced technical environment.
  • Mastery of the local language is a plus.
  • Previous experience in implementing NGCA is a plus


Environment and Physical Demands:

VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our Seattle office and our Country Offices and location of other global staff, US based staff are expected to be available for early morning meetings starting at 6am; and global HQ and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm. Role is computer based and requires sitting and/or standing at a desk, using a mouse, keyboard, and laptop and viewing screens.


VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underreached and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.


This is an immediate hire and therefore resumes will be reviewed on a rolling basis until May 16, 2024. To apply, please submit your resume and a cover letter to our online portal:
In your cover letter, please address
(1)Why you are interested in this position, (2)What is one reason you think you’d be a
good fit for this position and, (3)what is one strength you would bring to this position?

Hiring Process:

The hiring process will include the following steps:
1. Review submitted applications
2. Conduct 20-30 minute screening interviews for shortlisted candidates
3. Conduct skills and value-based interviews for 3-5 candidates.
4. Request that top candidates submit a practical assessment (designed to take no more than two hours to complete). Sometimes the assignment will occur before the interview.
5. Conduct final interview if necessary
6. Request references
7. Make offer
8. Conduct background check Only shortlisted candidates will be contacted, but candidates who proceed to step 2 will be notified if they are not chosen for step 3.


VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.


VillageReach has an established compensation structure that is based on the relevant market and internally transparent. We hire people into the established range based on one’s experience and education and considering internal equity. We do not inquire about salary history.

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